Privacy Policy

Overview

Protecting your personal data is important to us. This privacy policy informs you about the nature, scope, and purpose of processing personal data on our FlatReady platform.

Data Controller

Softure UG (haftungsbeschränkt)
Scharfenberger Straße 28
13505 Berlin, Deutschland
E-Mail: customers@softure-ug.de

What Data We Collect

Account Data

• Name and email address
• Phone number
• Password (stored encrypted)
• Account type (tenant/landlord)

Profile Data (for tenants)

• Search preferences (budget, neighborhoods, apartment type)
• Employment and income information
• Nationality and German language level
• Uploaded documents (ID, SCHUFA, etc.)

Purpose of Data Processing

• Providing our platform services
• Enabling tenants and landlords to discover each other
• Communication about requests and updates
• Improving our services

Legal Basis

Processing is based on Art. 6 (1) lit. b GDPR (contract fulfillment), Art. 6 (1) lit. a GDPR (consent), and Art. 6 (1) lit. f GDPR (legitimate interests).

Data Sharing

We only share your data with:

• Landlords/tenants when you choose to share (only with your consent)
• Technical service providers (hosting, email)
• Authorities when legally required

Cookies

We use technically necessary cookies for website functionality and optionally analytics cookies to improve our services. You can disable cookies in your browser settings.

Data Retention

We store your data only as long as necessary for the purpose or as required by legal retention periods. After account deletion, your data will be deleted within 30 days, unless legal retention obligations exist.

Your Rights

You have the following rights:

• Information about your stored data
• Correction of incorrect data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to processing

Data Security

We implement technical and organizational security measures to protect your data against manipulation, loss, or unauthorized access. This includes SSL encryption, secure servers, and regular security audits.

Changes

We reserve the right to adapt this privacy policy to comply with changed legal requirements or when changing our services. The current version is always available on our website.

Contact

For privacy-related questions, contact us:

Softure UG (haftungsbeschränkt)
Scharfenberger Straße 28
13505 Berlin
E-Mail: customers@softure-ug.de